Toppers Consulting Ltd

Helping Business and People to Change

Services

Our Business Change services include:

  • Business Change¬†Management

    • Change & Project Management
    • Governance Reviews
    • Service Implementation Planning
    • Change Readiness
    • Operational Readiness
    • Business Change methods & toolkit
    • PMO set up (P3O qualified, MSP and Prince2)
    • Delivering value with Benefits and Performance management
  • Operational Excellence

    • Delivering efficiency through Process Management (lean, six sigma, process modelling)
    • BPM Maturity
    • Process Simulation and modelling
    • Process Workshops
  • Customer/Service Excellence

    • Delivering customer or service excellence
  • People Transformation

    • Understanding your stakeholders
    • Engaging with stakeholders
    • Training ¬†and Knowledge Management
    • Stakeholders networks and roles
  • IT Transformation

    • Business & system requirements analysis
    • Use cases & User Stories
    • IT package selection
    • Change Impact Assessment
    • Project Management
    • Systems Analysis & design
    • Application and Data Architecture governance
    • Development Methodologies & Maturity capability
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